Summary
Professor, consultant and administrator with over 30 years experience. Consulting with major corporations in areas of quality systems, market research, forecasting and related quantitative activities. Teaching and designing academic programs for undergraduate and graduate students in both on-campus and off-campus programs. Author of textbooks, software and numerous professional papers. Significant experience in accreditation efforts and institutional research. Diversified background includes significant and relevant real-world experience in owning and running successful businesses; management and marketing consulting with over 80 clients, both inside and outside of education.
Academic Experience
Professor 2007-current
College of Business, California State University
San Marcos, California
Teaching in areas of quantitative and survey research methods; operations research, grad and undergrad courses. Nominated for 2007-2008 President’s Award for Innovations in Teaching (a university record of eight nominations)
President 2007-2008
San Diego Inventors Forum
250-member organization of San Diego inventors and entrepreneurs. Please visit: www.sdinventors.org
Full Professor 1983-1994, 2005-2006 (12 years)
University of Detroit Consortium/Madonna University
School of Business
Livonia, Michigan
Teaching in areas of business administration, management, marketing, entrepreneurship, marketing research and operations research to both traditional and non-traditional students. Also student advising and participating in/chairing committees on graduate and undergraduate programs, accreditation committees, and institutional research. Also includes teaching in off-campus overseas masters degree program.
Dean and Provost, School of Business 2001-2006
Gemological Institute of America
Carlsbad, CA
First Dean and Provost for the business program. Created and launched the accredited School of Business program for the Institute.
Adjunct Instructor 1978-1983
Central Michigan University, School of Business
Mt. Pleasant, Michigan
Adjunct Professor 1977-1982
Wayne State University, Quantitative Systems (College of Education)
Detroit, Michigan
Business Experience
Educational and Management Consultant 1977-present
President, Q-Stat, Silver Sky, Inc.
Since 1977, over 80 clients; listing available upon request
Courses Taught/Designed/Textbooks and Teaching Materials Authored
Undergraduate Courses
- Statistics
- Management/Mgmt Science
- Entrepreneurship
- Marketing
- Marketing Research
- Operations Research
- Quality Systems
- Business Law
- International Trade
Graduate Courses
- Ph.D, MBA, MSBA, Thesis/Project Capstone Courses
- Graduate Advising
- Quantitative Methods
- Operations Research
- Management Science
- Marketing
- Marketing Research
- Entrepreneurship
Accomplishments
- Developed new courses, graduate and undergraduate
- Authored two textbooks, software and numerous professional papers
- Created online courses using eCollege platform
- Developed budgets and forecasts, short-term/long-term
- Conducted market research and developed marketing strategies and for academic programs
- Created liaisons and relationships with other educational institutions
- Launched business advisory boards
- Projected future growth goals and milestones, etc.
- Hired faculty and support positions
Honors and Awards
Business School Faculty Member of the Year, Madonna University
Wayne State University, Graduate-Professional Fellowship
Wayne State University, Graduate-Professional Scholarship
Hosted W. Edwards Deming, Guest Lecturer in my Operations Research course, School of Business,
Madonna University
One for the Books, educational software; national 2nd place award, Software Publishers Association.
Graduate Research Guidebook, 3rd Edition, nationally top selling textbook 1992-present, University Press of America, Washington, DC.
Academic Publications and Research
The Graduate Research Guidebook, Third Edition. Washington DC: University Press of America, 1982, 1988, 1994 (4th Edition, 2008).
Statistical Package for the Social Sciences (SPSS): Applications in Management & Marketing Research. Paper presented at SPSS Conference for Educators, Los Angeles, California, March, 2009.
"Marketing Techniques for Retailers and Entrepreneurs." Numerous paper presentations at Midas Show, Dallas, Texas; AGTA Show, Tucson, Arizona and Phoenix, Arizona, 2001-2004.
"Multiple Regression Analysis and Reality-Based Teaching: The Ten Essentials." Paper presented at the Annual International Symposium on Forecasting sponsored by Harvard University and the International Institute of Forecasters (Boston, MA, 1987).
"Practical Missing Date Approximation Techniques in Multivariate Regression Analysis." Detroit: Wayne State University, 1978.
"Relationship of Sibling Order and Emotional Dysfunction." Epilepsy Center of Michigan. Detroit: Wayne State University Press, 1976.
One for the Books (Educational Software); New York: Focus Media, 1990.
Select-Stat (Educational Software); Washington DC: University Press of America, 1988.
Teaching Quantitative Methods at the Graduate Level. Central Michigan University/PBS television series, 1997.
Research Methodologies for Graduate Theses. University of Detroit/Madonna University, Public Television (cable) three-part series, 1997.
"Teaching Multivariate Analysis at the Undergraduate Level." Paper presented at the American Marketing Association Annual Conference, New Orleans, LA, 1990.
"Desktop Computing in American Business Application." Paper presented at the Detroit Chapter/American Marketing Association, Southfield, Michigan, 1989.
University of Detroit/Madonna University:
Symposium on Research, (annual event, 1987 through 1994):
PC Applications in Market Research Demography
Basic Business Skills Survey
UD/MU University Image Marketing Study
UD/MU University Alumni Attrition Study
UD/MU University Student-Employer Survey
UD/MU University Student Body Survey
"Student Attrition and Quality of Coursework." Schoolcraft Community College, Livonia, Michigan, 1978, 1979, 1980.
"Michigan Adult Basic Education State Survey," 1978 (largest study of its kind in the United States to that date). Presented to the Michigan Department of Education, 1979.
"Career Education Federal Project." Wayne-Westland Schools, Wayne, Michigan. Paper presented to the Michigan Department of Education, 1984.
"Career Education Federal Project." Grand Rapids School District, Grand Rapids, Michigan, 1985.
Chrysler Corporation (PLATO Learning Systems Project); Educational research project, presented to Chrysler Corporation, Detroit, Michigan, 1978.
Substance Abuse Information Center, Research of demographics and care of clients. Warren, Michigan, 1985.
Northwestern Child Guidance Clinic; research study of clients and demographics; three-year study, 1975-78.
Business-Related Publications and Research
SPSS: Uses in Corporate America and Academia, Seminar by SPSS, Inc., UCLA Campus, March, 2009.
Numerous presentations, seminars, workshops and speeches, 1977-present. Most recent, 2006-2007,
San Diego Inventors Forum, topics on entrepreneurship, business plans, marketing, marketing research.
Scripps Hospitals, Patient Shared Services ISO-9000 Quality Policy Manual (and peripherals) (multiple co-authors), 1998-2001.
Ford Motor Company. Multiple regression analysis of automotive sub-system failures and projections of real-world sub-system failures. Numerous survey analysis and evaluations; semi-annual reports for the period 1992-1995.
Ford Motor Company, Ford Training Institute. Creation of computer-assisted program testing, re-testing and database creation; creation of student and faculty user-manual.
Bendix Corporation. Worker motivation study, evaluation and report, 1979.
Tenneco Corporation. Management and consumer studies; design of studies, evaluation of results; written reports and presentations, 1997-98.
General Motors Dealership/Hurst Automotive Consumer Study; Southfield, Michigan, 1981.
FTD Florists International; numerous national market research reports, (four, total) 1994-1998.
National Reproduction Corporation, ISO-9000 Quality Policy Manual (and peripherals) (multiple co-authors), 1996.
Brasch Marketing, Inc. ISO-9000 Quality Policy Manual (and peripherals) (multiple co-authors), 1997.
City Building Maintenance, Inc. ISO-9000 Quality Policy Manual (and peripherals) (multiple co-authors), 1996.
Carlson Marketing Group, Troy, Michigan; General Motors Dealerships (Chicago). One-year study of consumer satisfaction at dealerships; numerous reports on monthly basis.
Providence Hospitals. Eight reports per year for years 1992-96 (40 reports, total); client satisfaction and ISO quality systems survey designs, evaluation and analysis/written reporting of results.
Grand Rapids Transit Authority; Transportation Market Research Project; Grand Rapids, Michigan, 1983.
Detroit Ball Bearing Company, Nationwide Sales Survey Project, 80 pages, 1980.
Education
Ph.D., Wayne State University, 1978
M.Ed., Wayne State University, 1975
Educational Research and Evaluation
University Awards and Honors
Graduate Professional Fellowship and Graduate Professional Scholarship, Fellowships (1976, 77, 78).
B.S., Lawrence Technological University, 1971
Management Science/Marketing Research
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